Google review request templates you can copy

Updated 2 October 2026 · By the Dazenga team

Ready-to-use wording for asking customers for a Google review: in person, by text, email, WhatsApp and on printed signs. Add your business name and review link and every template fills in. They are short, friendly and written to stay within Google's rules.

Fill these in and every template below updates. Nothing is saved or sent anywhere. Don't have a link yet? Make one with the free review link generator.

In person

At the till or counter

Thanks so much for coming in! If you enjoyed it, a quick Google review really helps a small business like ours. There's a card on the counter you can tap, or I can send you the link.

After a great appointment or service

I'm so glad you're happy with it! If you've got a minute, a Google review helps new customers find [business name]. I'll text you the link so you can do it whenever suits you.

When a customer compliments you

That's really kind of you, thank you. If you'd be happy to say that in a Google review, it would mean a lot to the whole team. Here's the quick way: [link]

Text message

Same-day thank you

Hi [name], thanks for visiting [business name] today! If you enjoyed it, we'd really appreciate a quick Google review: [link]. It only takes a minute. Thank you!

Short and simple

Thanks for choosing [business name]! Would you mind leaving us a quick Google review? [link]

Gentle reminder (send once only)

Hi [name], just a quick follow-up from [business name]. If you have a minute, a Google review would help us a lot: [link]. Thanks again!

Email

After a purchase or booking

Subject: How was your visit to [business name]? Hi [name], Thank you for choosing [business name]. We hope you enjoyed it. If you have a minute, we'd be very grateful for a Google review. It helps other people find us, and we read every one. Leave a review: [link] Thank you, The team at [business name]

Email signature line

Enjoyed working with [business name]? Leave us a Google review: [link]

WhatsApp

Personal message

Hi [name], it was great to see you at [business name] today! If you're happy with how it went, would you mind leaving us a Google review? [link] Thank you so much!

Printed cards and signs

Counter sign wording

Enjoyed your visit? Scan or tap to review us on Google. It takes a minute and helps us a lot. Thank you!

Receipt or packaging note

Thank you for choosing [business name]! If you're happy with your order, we'd love a Google review: [link]

How to get the most from these templates

  • Make them sound like you. Change a word or two. Customers can tell a pasted message.
  • Use the person's name wherever you can.
  • Send once. One polite reminder is plenty.
  • Send soon after the visit, while it is fresh.
  • Ask everyone, not only the customers you expect to be happy.

What not to put in a review request

  • Wording that suggests what the review should say, or that only 5 stars are welcome.
  • Pressure, such as asking someone to leave a review before they leave the premises.
  • A different message for happy and unhappy customers, which is review gating.

See incentives for Google reviews and what review gating is for the details.

More help

Read the full approach in how to ask customers for Google reviews, get your link with the review link generator, and if a negative review does arrive, see how to respond.

Frequently asked questions

Is it okay to send a review request by text message?

Yes, as long as the customer has a relationship with you and you keep it short and to one reminder at most. Check the marketing and messaging rules where you trade, such as consent for text messages.

Should I ask every customer?

Yes. Asking only the customers you expect to be happy is selectively soliciting positive reviews, which Google's policy prohibits.

What should I say to unhappy customers?

Give everyone the same ask and the same link. If someone tells you about a problem, deal with it for its own sake and reply helpfully, without hiding the review option or offering anything in return.

Make asking effortless

Dazenga puts a tap-or-scan card on your counter. Happy customers go straight to your Google reviews, and anyone with a problem can tell you privately. Every customer sees the same two choices.